Do the voice agents sound human?

Yes. We use state-of-the-art text-to-speech engines that replicate human tone, pitch, and pauses with ultra-low latency.

What happens if the call gets too complex?

The AI agent can transfer the call to a live human representative or log a ticket for email callback.

TELEPHONY AGENTS

AI Call Automation Desk

Deploy Vapi-powered AI voice agents that call back missed leads instantly, qualify inquiries, and book meetings 24/7.

Sub-1.2s Voice Latency

The Friction Point

Missed phone calls mean missed business. Front-desk teams cannot handle spike call volumes, causing lost revenue opportunities.

OPERATIONAL DOWNTIME

The Automated Pipeline

We deploy real-time voice agents that answer calls, converse naturally with low latency, and update calendar lines.

OMIVIAN WORKFLOW

System Specs

Pipeline Features

Ultra-low latency STT/TTS routing
Bespoke system prompt guidelines
Direct Twilio phone number bindings
Real-time calendar booking syncs
Audio recording logs with AI summaries
Dynamic webhook triggers mid-call

Operational Yield

Business Outcomes

Capture 100% of missed call opportunities 24/7
Provide natural, helpful phone support without hold times
Log summary analytics directly into client CRM

INTEGRATION STACK:

Vapi

Twilio Voice

OpenAI API

Node.js

Calendly API

PostgreSQL

FAQ Engine

Service FAQ

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